Grand Jatra Hotel Pekanbaru, Pekanbaru | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru, Indonesia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

540 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Air conditioning

room details

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Grand Superior Double or Twin Room

Max:

2 persons

230 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Air conditioning

room details

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Grand Deluxe Double or Twin Room

Max:

2 persons

305 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Air conditioning

room details

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Getting around

Available transportation options

City Centre

Pekanbaru1400 ft

Airports

Sultan Syarif Kasim Ii (PKU) 5.3 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

I was pleasantly surprised by the variety offered at the breakfast buffet. My favorites were the delicious pancakes and the flavorful omelette. The selection was perfect to fill me up for the day ahead!

John123. USA, 2024-03-15Read full review on

Beautiful Pool Area

The pool area was stunning and always kept clean. It was a perfect spot to unwind after a long day. I found the ambiance to be very relaxing, making it an enjoyable experience.

Daniel456. USA, 2024-04-25Read full review on

Comfortable and Spacious Room

The room I stayed in was spacious and beautifully decorated. I really loved the pleasant aroma in the room, which made it feel even more welcoming.

Austin789. USA, 2024-05-10Read full review on

Cozy Bedroom Atmosphere

The bedroom was not only cozy but also had no bad odors, which made me feel instantly at home. It was a perfect retreat after a busy day exploring.

Christian321. USA, 2024-06-30Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Luggage storage
Locker room
Lift
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Packed lunches

Business

Business centre
Meeting/ Banquet facilities

Children

Children's buffet

Spa & Leisure

Rooftop pool
Live entertainment
Night club
Sun terrace
BBQ facilities
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru, Indonesia

Map view

Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru, Indonesia

City landmarks

Mosque

An Nur Mosque

4500 ft

Jl. Jenderal Sudirman No.474

RTH Putri Kaca Mayang

1.3 mi

Mosque

Al-Falah Darul Muttaqin Mosque

1.3 mi

Amusement Park

Kuantan Regency Waterpark

1.5 mi

Bridge

Siak 1 Bridge

1.4 mi

Kampung Bandar

Rumah Singgah Tuan Kadi

1.2 mi

Pelindo Port

5100 ft

Jl. Jenderal Sudirman No.462

Soeman HS Provincial Library of Riau

1.2 mi

Jl. Diponegoro

Monument of Riau People's Struggle

1.2 mi

Jln. Masjid Kampung Bandar

Pekanbaru Great Mosque

5200 ft

Library

HS Soeman Library

1.2 mi

Siak Bridge

1.4 mi

Shopping Area

Star City Square

3300 ft

Mosque

Mesjid Nurul Ikhlas

2100 ft

Bioskop CGV Holiday Pekanbaru

2100 ft

Mosque

Mesjid Darul Amal

2100 ft

Mosque

Mesjid Al-Ibadah

2200 ft

Plaza Suka Ramai

2200 ft

Kampar Regency

Muara Takus

1.5 mi

Masjid Al-Israr

2400 ft

Hkbp Kota

2400 ft

Nurul Ikhlas

2700 ft

Mosque

Masjid Al-Irsyad

2700 ft

Komplek Masjid Agung An-Nur

2800 ft

Mesjid Agung An-Nur

4600 ft

Nearby

Pekanbaru Mall

800 ft

Square

Senapelan Plaza

800 ft

Kalam Kudus

1100 ft

Mesjid Nurul Yaqin

1200 ft

Mosque

Mesjid Al Washliyah

2000 ft

Restaurants

BQ Cafe

1000 ft

Lt. 2 Jln. Gatot Subroto no. 13-17

Pitek Lanang Resto Dan Cafe

2100 ft

Jln. K.H Wahid Hasyim

RM Sederhana

3300 ft

Jln. Ahmad Yani no. 20

Reviews and Ratings

Feedback from previous guests about their experience.

72%

enjoyed the hotel and would happily return

Friendly and attentive staff

Clean and spacious rooms

Incident with security

Old hallway decor

7.2/10

Very good

Rooms

7.2

Location

9.0

Service

6.6

Dining

6.8

Rex

United States, February 2025

6.8/10

I had a mixed experience at the hotel. On one hand, the room was beautiful and the location was fantastic with easy access to the mall, making it convenient for finding food. On the other hand, the service during check-in was disappointing, and there was a significant delay in receiving towels. Overall, it’s a decent place but definitely has some room for improvement.

Rooms

7.0

The room was beautiful and smelled lovely, but there were some issues with cleanliness. The bar fridge was locked initially and took a call to access.

Service

5.0

I found the service to be lacking at times. The front office staff was not friendly during check-in, which really set a negative tone. However, I did appreciate the helpfulness of other staff members during my stay.

Location

9.0

The location is great, just a short walk to the mall which made it easy to find food and get around Pekanbaru.

Dining

8.0

Dining at the hotel was nice, especially the steak I had for dinner – it was incredible! However, the options seemed a bit limited on other occasions.

Facilities

6.0

Although the hotel had some nice features, like a pool with a nice view, I felt that the overall facilities were not up to par with the 4-star rating they claim.

Robert

United States, February 2025

6.4/10

The hotel is located strategically in the heart of Pekanbaru, providing easy access to local cuisine and shopping. The rooms are clean but definitely need updates and modern amenities. Despite the pleasant swimming pool that my kids loved, I was disappointed with the breakfast situation where I unexpectedly had to pay extra. The service level left much to be desired, especially during check-in due to loud music in the lobby.

Rooms

6.0

The rooms were clean but could greatly benefit from a facelift and modern re-wiring.

Service

5.0

The service was lacking, as the reception staff had limited communication and didn’t provide prompt assistance when I asked about the Wi-Fi.

Location

8.0

The hotel's location is fantastic, connected directly to the Pekanbaru mall and surrounded by various local food options.

Dining

6.0

The breakfast options were good but unexpectedly charged for additional guests, which was frustrating.

Facilities

7.0

The swimming pool was enjoyable, especially for families, but other facilities seemed outdated.

Frank

United States, February 2025

8.8/10

This hotel offers incredible value for money, with a friendly atmosphere and attentive staff who always go above and beyond. The location is perfect, near shopping and dining options, making it very convenient. The rooms are spacious and clean, which adds to the overall comfort of the stay. However, there was a minor incident with security during my visit that could have been handled better.

Rooms

9.0

The rooms were spacious, clean, and comfortable, with no unpleasant odors, making for a relaxing stay.

Service

9.0

The service was commendable, with staff consistently being polite and accommodating. They even reached out to confirm my arrival time, which I really appreciated.

Location

10.0

The hotel's location is fantastic, strategically located near malls, banks, and dining options. It's just a step away from religious centers as well.

Dining

8.0

Breakfast was quite satisfying with a good variety of options, including Indonesian dishes and fresh fruits. I felt it was a great way to start my day.

Facilities

8.0

The facilities were well-maintained, although I didn't have a chance to use the pool or gym during my stay. They seemed inviting for relaxation and exercise.

Friendly and attentive staff

Incident with security

Scott

United States, February 2025

6.8/10

I had a truly memorable experience at this hotel, which boasts an excellent location right in the heart of town, making it incredibly convenient for shopping and local dining. The rooms are spacious and comfortable, although they could definitely use some renovation to meet the standards of a luxury hotel. Service, while friendly, felt a bit overwhelmed, and the dining options could be improved in terms of temperature and selection. Overall, it's a solid choice in this small city, particularly given the value for money.

Rooms

7.0

The rooms were spacious and comfortable, but they're in need of some renovation to align with five-star expectations.

Service

6.0

Service was friendly but at times seemed overwhelmed, leading to delays in room service and pool access.

Location

9.0

The hotel's location is fantastic, situated just steps away from the mall and accessible to everything in town.

Dining

5.0

While there was a good variety, many dishes were served cold and lacked the quality expected from a hotel of this caliber.

Facilities

7.0

Facilities such as the pool are large and appealing but can get quite crowded, which detracts from the experience.

Ralph

United States, December 2024

8.0/10

The hotel has a lot going for it, including a helpful staff and a convenient location close to the mall and various food options. However, the rooms could use some updates as they feel a bit dated, and there were minor inconveniences like lighting issues. Overall, it served its purpose for my business trip fairly well.

Rooms

7.0

The rooms were clean but definitely in need of a makeover. I encountered some quirks, like lights that wouldn't turn off until I used a kill switch. For the price, I expected a bit more in terms of modern amenities.

Service

9.0

The staff was friendly and quite helpful throughout my stay. It was great to see familiar faces, such as Dina, who provided excellent service despite some communication barriers.

Location

9.0

The location is fantastic; it's just a short walk to the mall, making it easy to grab a meal or do some shopping. It’s also conveniently close to local government offices which was perfect for my business meetings.

Dining

7.0

The dining experience was decent; the restaurant offered a good variety, but it could have featured more international options. The ambiance was nice, making it a comfortable place to eat.

Facilities

8.0

The facilities, including the function room we used for a meeting, were well organized and adequately equipped. However, some areas could use refurbishing to meet higher standards.

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